Policyholders with the National Flood Insurance Program who believe that they were underpaid on their Hurricane Sandy claims must register to have their claim reviewed by September 15.
To be eligible for the review, policyholders must have experienced flood damage between Oct. 27, 2012 and Nov. 6, 2012 as a result of Hurricane Sandy. Policyholders can call the NFIP’s Hurricane Sandy claims center at 1-866-337-4262 to request a review.
Alternately, policyholders can go online to www.fema.gov/hurricane-sandy-nfip-claims to download a form requesting a review. The downloaded form may be filled out and emailed to FEMAemail@example.com to start the review process.
For individuals who are deaf, hard of hearing, or have a speech disability using 711 or VRS, please call 866-337-4262. For individuals using a TTY, please call 800-462-7585 to begin the review process. Before contacting the claim center, policyholders are asked to have their flood insurance carrier name and policy number at hand.